COVID 19 Health and Safety Update

The Phillips Club – Health and Safety from Arrival to Departure

Our Commitment to Good Health and Well Being

 

At The Phillips Club, the safety of our guests and staff has always been at the forefront of our priorities.  These days, we are taking the necessary steps to keep everyone as healthy as possible while maintaining the graciousness and hospitality that have been synonymous with The Phillips Club.

There is a four faceted approach to our Safety Program:

Checking for illness

On a daily basis, we will be checking the temperature of all staff members, vendors and maintenance workers entering the building.  If they are symptomatic, they will not be allowed into the building.

Should one of our guests experience any COVID 19 or other symptoms of illness during their stay, we have a protocol in place that will both help that guest and keep others safe.

Social Distancing

Our staff members and guests will maintain social distancing including limiting the number of people in elevators and in our public areas.

Given that our priority is the safety and staff your apartment will be serviced when there is no one is there.  The cleaning of your unit will be coordinated with you to ensure that you do not come in contact with the Room Attendant.

Protective Personal Equipment

Our staff members will wear masks and gloves at all times which will be changed throughout the day.

Any outside vendor entering the building will be required to wear a mask.

All guests entering The Phillips Club must wear a mask throughout the public areas.

All apartments are supplied with a welcome packet which includes a mask, sanitizing wipes and hand sanitizer.

Hand sanitizer is available in the Lobby and elevator locations.

Health and Cleanliness

This is the area to which we have dedicated the most of our time and resources. 

We have put protocols in place to ensure that all surfaces and areas in public areas will be disinfected on an ongoing basis.

The concept behind our cleaning protocols is twofold – to limit the amount of items our staff and guests touch, and to disinfect those that are touched.

For example:

  • Installation of an automatic front door.
  • Elimination of Registration Cards.
  • No handling of credit cards by staff.
  • We have upgraded our lock system to allow entrance to guest rooms through your smartphone.  This can be done by downloading an app called Hospitality Mobile Access. 
  • Installation of automatic faucets and soap dispensers in our public bathrooms.

Other areas, like lobby furniture, bell carts, elevator buttons will be disinfected on an ongoing basis.

In addition, we have added a new line of EPA approved disinfectants. Our Room Attendants have been trained to use these products throughout every surface in apartments and public areas.

We have also partnered with our Laundry Company to ensure that linens and terry are washed and disinfected properly, using safe but effective products at the right water temperature.

In closing, our list of new procedures and protocols is extensive and this is only an outline of what steps we have taken to ensure health and safety.  In doing so, we hope to provide you with a secure, healthy and fun stay in New York.

Contact Us

For more information about The Phillips Club, please call 212.835.8800 or complete this form and our team will contact you.

X

Book Your Stay

For more information about The Phillips Club, please call 212.835.8800 or complete this form and our team will contact you promptly about your reservation request.

X

Book Your Stay

For more information about The Phillips Club, please call 212.835.8822 or complete this form and our team will contact you promptly about your reservation request.

X

Request a Brochure

Complete this form to download our short stay brochure.

X

Request a Brochure

Complete this form to download our extended stay brochure.


X

Request a Brochure

Complete this form to download our fractional ownership brochure.

X

Schedule an Appointment

Please complete this form and our sales team will contact you to schedule an appointment. To learn more about fractional ownership call 877.644.8900.

X

Newsletter

Complete this form to signup for our newsletter.

X